IT Account Manager: Growth & Client Success

Bridgeway South Solutions; Tucson (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Time off encouraged

Job summary

Bridgeway South Solutions in Tucson, AZ seeks an Account Manager to deliver exceptional IT services and manage client relationships. You will maintain and grow client accounts by providing top-notch IT support, ensuring client satisfaction, and fostering long-term relationships with clients, internal teams, and vendors.

The role emphasizes CRM proficiency, strong communication, and the ability to work both independently and in a collaborative setting.

Qualifications

• Bachelor's degree in IT or related field.
• Experience with CRM software such as Salesforce or HubSpot.
• Strong communication and interpersonal skills; able to work independently and as part of a team.

Responsibilities

• Manage client relationships and ensure satisfaction.
• Coordinate with sales and support teams to align on client needs.
• Drive account growth and retention through proactive service and upsell opportunities.
• Monitor SLAs and deliver IT services effectively to clients.

Skills

Communication skills

Client relationship management

Education

Bachelor's degree in IT or related field

Tools

Salesforce

HubSpot

Job description

Bridgeway South Solutions in Tucson, AZ seeks an Account Manager to deliver exceptional IT services and manage client relationships. You will maintain and grow client accounts by providing top-notch IT support, ensuring client satisfaction, and fostering long-term relationships with clients, internal teams, and vendors.

The role emphasizes CRM proficiency, strong communication, and the ability to work both independently and in a collaborative setting.