B2B Growth & Account Specialist (SMBs & Installers)

TP-Link Systems Inc.; Irvine (CA); On-site; USD 73,500 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401k

Bi-annual raises

Gym membership

Team-building events

Job summary

TP-Link Systems Inc. in Irvine, CA seeks a result-driven inside sales professional to own relationship-driven growth of the Omada customer base.

You will convert first-time and low-frequency buyers, especially small regional installers, into loyal, repeat customers by understanding their needs and deepening their relationship with OMADA STORE. You will segment accounts, engage high-potential customers with personalized outreach, nurture new accounts toward their first purchase and toward repeat

Qualifications

• Bachelor's degree required.
• B2B inside sales, account development, or customer success experience with SMB, installers, or channel customers.
• Data-literate: can read customer data, segment accounts, and prioritize where to spend time.

Responsibilities

• Own relationship-driven growth of the Omada customer base, turning first-time and low-frequency buyers into loyal customers by understanding their needs and deepening relationships.
• Proactively engage high-potential accounts through personalized outreach to understand needs, gather feedback, and build the relationship.
• Nurture new and low-frequency accounts toward their first purchase and toward repeat purchases; shorten the path from interest to loyalty.
• Partner with Sales and Marketing to feed customer insight back into OMADA STORE's offers, content, and experience.
• Own and grow revenue within your target cohort, supported by leading indicators like qualified high-value accounts and cohort repeat and activation rates.

Skills

B2B inside sales

Account development

Customer success

Data literacy

English proficiency

Education

Bachelor's degree

Tools

CRM software

Email marketing tools

Job description

TP-Link Systems Inc. in Irvine, CA seeks a result-driven inside sales professional to own relationship-driven growth of the Omada customer base.

You will convert first-time and low-frequency buyers, especially small regional installers, into loyal, repeat customers by understanding their needs and deepening their relationship with OMADA STORE. You will segment accounts, engage high-potential customers with personalized outreach, nurture new accounts toward their first purchase and toward repeat