Omada Growth & Lifecycle Specialist

TP-Link NA; Irvine, Northern (CA, KY); Hybrid; USD 74,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k contributions

Bi-annual pay increases

Gym membership

Team-building events

Job summary

TP-Link Systems Inc. in the United States seeks an outcomes‑driven, relationship–focused Inside Sales / Customer Success professional to own the Omada Store growth.

You will turn first‑time and low‑frequency buyers into loyal customers by understanding their needs and expanding the relationship over time. You will segment subscribers, engage high‑value accounts, nurture new buyers toward first purchase, and collaborate with Sales and Marketing to tailor offers.

Qualifications

• Bachelor's degree required.
• Experience in B2B inside sales or customer success with SMB/installer customers.
• A consultative mindset that builds trust and long-term relationships.
• Comfortable owning a revenue target in a longer B2B buying cycle.
• Data-literate: read customer data, segment accounts, and prioritize where to spend time.
• Strong written and verbal English and a customer-first approach.

Responsibilities

• Segment and profile OMADA STORE subscribers to identify high-value accounts.
• Proactively engage high-potential accounts via personalized outreach to understand needs and gather feedback.
• Nurture new and low-frequency accounts toward first and repeat purchases.
• Partner with Sales and Marketing to feed insights into OMADA STORE offers and experiences.
• Own and grow revenue within your target cohort using leading indicators.
• Potentially host live product and deployment sessions for installers/ SMB audiences.

Skills

Consultative selling

Revenue target ownership

Data-literate

English communication

Customer-first mindset

Education

Bachelor's degree

Tools

Shopify

CRM software

Job description

TP-Link Systems Inc. in the United States seeks an outcomes‑driven, relationship–focused Inside Sales / Customer Success professional to own the Omada Store growth.

You will turn first‑time and low‑frequency buyers into loyal customers by understanding their needs and expanding the relationship over time. You will segment subscribers, engage high‑value accounts, nurture new buyers toward first purchase, and collaborate with Sales and Marketing to tailor offers.