B2B Collections Specialist

CFS; Winter Park (FL); On-site; USD 63,039,000 - 74,501,000; Full time

Job summary

CFS in Winter Park, FL is seeking a B2B Collections Specialist to manage a diverse portfolio of commercial, wholesale, and retail accounts onsite. The role emphasizes accuracy, process discipline, and collaboration with Sales, Credit, Billing, and Cash Applications to optimize accounts receivable performance.

The ideal candidate has at least 1 year in B2B collections or AR, with strong communication skills and proficiency in Excel, Word, and Outlook.

Qualifications

• Minimum of 1 year of experience in B2B collections or accounts receivable.
• Working knowledge of purchase orders, payment terms (NET), chargebacks, credits, reconciliations, and customer portals.
• Strong communication skills along with proficiency in Excel, Word, and Outlook.

Responsibilities

• Manage a portfolio of commercial, wholesale, and retail accounts, conducting proactive outreach on past-due balances.
• Review AR aging reports, monitor credit limits and payment terms, and identify higher-risk accounts to support DSO reduction.
• Investigate and resolve invoice discrepancies such as short payments, pricing differences, tax issues, and PO mismatches.
• Communicate with business customers via phone and email regarding account status, statements, and reconciliations.
• Partner with cross-functional teams while maintaining detailed and accurate documentation of collection activity.

Skills

B2B collections

Accounts receivable

Communication skills

Attention to detail

Tools

Excel

Word

Outlook

Customer portals

Job description

Compensation: $22.00–$26.00/hour Location: Winter Park, FL | Fully Onsite

Why This Opportunity Stands Out

This B2B Collections Specialist opportunity provides the chance to join a well-established national distributor supporting both commercial and retail clients across the United States. The organization has built a strong reputation for operational excellence, structured processes, and long-term stability. The B2B Collections Specialist will be part of a disciplined, process-driven environment where accountability and accuracy are highly valued. In this role, the B2B Collections Specialist will collaborate closely with internal teams including Sales, Credit, Billing, and Cash Applications to support overall accounts receivable performance. This position is ideal for a B2B Collections Specialist who enjoys analyzing account activity, solving discrepancies, and building strong professional relationships. The B2B Collections Specialist will play a key role in maintaining cash flow while contributing to a reliable and efficient AR function.

Key Responsibilities Of The B2B Collections Specialist

• Manage a portfolio of commercial, wholesale, and retail accounts, conducting proactive outreach on past-due balances as the B2B Collections Specialist
• Review AR aging reports, monitor credit limits and payment terms, and identify higher-risk accounts to support DSO reduction as the B2B Collections Specialist
• Investigate and resolve invoice discrepancies such as short payments, pricing differences, tax issues, and PO mismatches as the B2B Collections Specialist
• Communicate with business customers via phone and email regarding account status, statements, and reconciliations as the B2B Collections Specialist
• Partner with cross-functional teams while maintaining detailed and accurate documentation of collection activity as the B2B Collections Specialist

Qualifications For The B2B Collections Specialist

• Minimum of 1 year of experience in B2B collections or accounts receivable
• Working knowledge of purchase orders, payment terms (NET), chargebacks, credits, reconciliations, and customer portals
• Strong communication skills along with proficiency in Excel, Word, and Outlook

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