Accounts Receivable / Collections Specialist

CFS; Tualatin (OR); Hybrid; USD 50,000 - 58,000; Full time

Job summary

Creative Financial Staffing (CFS) is seeking a Business-to-Business Collections Specialist to manage a portfolio of accounts, resolve payment issues, and support cash flow in a hybrid role.

Based in the United States, the ideal candidate has 2+ years of B2B collections, strong negotiation skills, and proficiency with ERP systems and Excel; responsibilities include communicating with customers, researching disputes, and assisting with month-end processes.

Qualifications

• 2+ years of business-to-business collections, accounts receivable, or commercial collections experience.
• Proven ability to negotiate payment arrangements and maintain positive customer relationships.
• Strong proficiency with ERP systems, Microsoft Excel, and account reconciliation processes.

Responsibilities

• Manage a portfolio of B2B customer accounts and oversee the full collections process.
• Contact customers regarding past-due invoices through phone, email, and written correspondence.
• Research and resolve billing discrepancies, payment disputes, and account issues.
• Reconcile customer accounts and maintain accurate AR and collections records.
• Partner with accounting, customer service, and sales teams to address outstanding balances.
• Monitor aging reports and provide updates on collection activity and cash flow trends.
• Assist with accounts receivable, credit reviews, and month-end reporting activities.

Skills

Collections experience

Negotiation

Customer relationships

Tools

ERP systems

Microsoft Excel

Account reconciliation

Job description

Business-to-Business Collections Specialist

Location: Hybrid Opportunity (Local Candidates Preferred)

Pay Range: $50,000 - $58,000 annually, depending on experience

About The Opportunity

CFS is partnering with a well-established company seeking a detail-oriented Business-to-Business Collections Specialist to join its accounting and finance team. This is an excellent opportunity for a collections professional who enjoys building customer relationships, resolving payment issues, and contributing to strong cash flow management in a collaborative environment.

Why Join / Company Highlights

• Stable, growing organization with a strong reputation and supportive leadership
• Collaborative accounting and finance team with opportunities for professional growth
• Positive culture focused on employee development and process improvement

Responsibilities

• Manage a portfolio of B2B customer accounts and oversee the full collections process
• Contact customers regarding past-due invoices through phone, email, and written correspondence
• Research and resolve billing discrepancies, payment disputes, and account issues
• Reconcile customer accounts and maintain accurate AR and collections records
• Partner with accounting, customer service, and sales teams to address outstanding balances
• Monitor aging reports and provide updates on collection activity and cash flow trends
• Assist with accounts receivable, credit reviews, and month-end reporting activities

Qualifications

• 2+ years of business-to-business collections, accounts receivable, or commercial collections experience
• Proven ability to negotiate payment arrangements and maintain positive customer relationships
• Strong proficiency with ERP systems, Microsoft Excel, and account reconciliation processes

About CFS

Creative Financial Staffing (CFS) is an employee-owned company through its Employee Stock Ownership Plan (ESOP), giving our team members a unique stake in our success. For more than 30 years, CFS has partnered with organizations and accounting and finance professionals to create meaningful career connections. Through our CPA Firm Foundations initiative, we remain committed to developing accounting and finance talent and supporting long-term professional growth.