B2B Collections Specialist

Southwest Search; Fort Worth, Arlington, Dallas (TX, TX, TX); On-site; USD 31,684 - 34,440; Full time

Job summary

A prominent recruitment agency is seeking a B2B Collections Associate to enhance customer relationships while managing outstanding balances effectively. The role requires over 4 years of recent experience in collections, specifically in the construction or manufacturing sector. You'll be responsible for reconciling accounts and mitigating risks while ensuring customer satisfaction. This full-time position is based in Fort Worth, Texas and offers competitive pay ranging from $23.00/hr to $25.00/hr.

Qualifications

• 4+ years experience in B2B Collections, recent and consecutive.
• Experience in construction and/or manufacturing industry required.

Responsibilities

• Make collection calls to resolve outstanding balances.
• Process online order releases efficiently.
• Reconcile accounts accurately and promptly.
• Investigate and resolve deductions.
• Review credit limits and make informed recommendations.
• Balance risk management with customer service.

Skills

B2B Collections experience

Customer relationship management

Risk management

Job description

Base pay range

$23.00/hr - $25.00/hr

Primary Responsibilities:

• Make collection calls to resolve outstanding balances while preserving strong customer relationships.
• Process online order releases efficiently to ensure timely fulfillment and customer satisfaction.
• Reconcile accounts accurately and promptly to maintain up-to-date portfolio records.
• Investigate and resolve deductions, providing findings and recommendations to management.
• Review credit limits and make informed recommendations to mitigate risk.
• Balance risk management with delivering excellent customer service and supporting sales objectives.

Qualifications

• 4+ (recent and consecutive) years’ experience in B2B Collections, required
• Experience in construction and/or manufacturing industry, required

Seniority level

• Associate

Employment type

• Full-time

Job function

• Accounting/Auditing

Industries

• Construction and Manufacturing