B2B Collections Advisor — Incentive Eligible

tsys; Cincinnati (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Monthly incentive program

Job summary

Global Payments is seeking a Collections Advisor (B2B) to join the Finance Shared Services team. You will contact customers to resolve past-due accounts, monitor balances, and provide timely billing support.

You will maintain records, process payments, and collaborate with teammates on related tasks to drive results. The role offers hourly pay with a monthly incentive opportunity, reflecting your contributions and outcomes.

Qualifications

• High school diploma or GED required.
• Business-to-business (B2B) experience desired.
• Proficiency with Microsoft Office, Salesforce, and billing/collections software.

Responsibilities

• Connect with customers to resolve past-due accounts via calls, emails, and outreach.
• Monitor outstanding balances and help customers bring accounts up to date.
• Assist customers with billing and settlement questions and provide timely resolutions.
• Track and share updates on account statuses and payment progress.

Skills

B2B experience

Verbal and written communication

Independent work

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Salesforce

Billing/Collections software

Job description

Global Payments is seeking a Collections Advisor (B2B) to join the Finance Shared Services team. You will contact customers to resolve past-due accounts, monitor balances, and provide timely billing support.

You will maintain records, process payments, and collaborate with teammates on related tasks to drive results. The role offers hourly pay with a monthly incentive opportunity, reflecting your contributions and outcomes.