Client Services & Sales Development Pro

TUV SUD America; Alpharetta (GA); On-site; USD 58,000 - 70,000; Full time

Job summary

TUV SUD America, Inc. is seeking a Client Services Representative & Sales Development in Alpharetta, GA to drive inbound lead qualification and CRM-based activities.

You will coordinate inquiries, support a positive client experience, and work with Sales, Marketing, and internal teams to strengthen retention and generate qualified opportunities. The role requires 1–2 years in a technical sales environment, CRM proficiency, and strong communication.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 1-2 years of experience in a technical or engineering sales environment supporting leads, opportunities, customer interactions, or sales activities through a CRM system.
• Experience working with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.
• Working knowledge of sales pipeline management and lead qualification processes, with the ability to learn and communicate technical products and services to prospective and existing customers.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and Word, along with strong data-entry, documentation, and reporting skills.
• Strong written and verbal communication, customer service, organizational, and collaboration skills with a high level of accuracy and attention to detail.
• Ability to prioritize multiple responsibilities, adapt to changing business needs, and work effectively with internal and external stakeholders.

Responsibilities

• Qualify inbound leads based on customer needs, budget, and alignment with TUV SUD products and services.
• Engage prospects via phone, email, web chat, LinkedIn, and route qualified opportunities to sales reps.
• Coordinate communication between prospects, customers, and Sales for smooth handoffs.
• Collaborate with Sales and Marketing on lead generation and improvements to the customer journey.
• Serve as a liaison for inquiries related to scheduling, invoices, certificates, and report verification.
• Maintain accurate CRM data and support pipeline tracking and reporting.
• Provide responsive, accurate customer support while managing multiple priorities.

Skills

CRM proficiency

Communication skills

Organizational skills

Team collaboration

Attention to detail

Education

Bachelor's degree in Marketing/Business

Tools

Salesforce

HubSpot

Microsoft Dynamics

Zoho CRM

Job description

TUV SUD America, Inc. is seeking a Client Services Representative & Sales Development in Alpharetta, GA to drive inbound lead qualification and CRM-based activities.

You will coordinate inquiries, support a positive client experience, and work with Sales, Marketing, and internal teams to strengthen retention and generate qualified opportunities. The role requires 1–2 years in a technical sales environment, CRM proficiency, and strong communication.