AVP, Claims Training & Coverage Strategy

HICIX Hiscox Insurance Company Inc.; Hartford Township (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Hiscox seeks an Assistant Vice President, Claims Program Manager to lead strategy, design, delivery, and governance of technical claims training across the US Claims organization.

A primary responsibility is to develop coverage-analysis capabilities for File Handlers and Claims Leaders, and to design practical training on interpretation and application of CGL/CPL policies for clear and consistent coverage positions.

Qualifications

• Significant commercial insurance claims experience.
• Experience analyzing coverage under Commercial General Liability and/or Commercial Professional Liability policies.
• Strong written and verbal communication and training development skills.

Responsibilities

• Develop and deliver technical training for File Handlers and Claims Leaders on interpretation of CGL and CPL policies.
• Design and deliver coverage analyses exercises and workshops for learning
• Coordinate onboarding and professional development with Claims Leaders, Legal, Compliance and QA teams.
• Deliver litigation management and claim resolution training including budgeting and strategy.

Job description

Hiscox seeks an Assistant Vice President, Claims Program Manager to lead strategy, design, delivery, and governance of technical claims training across the US Claims organization.

A primary responsibility is to develop coverage-analysis capabilities for File Handlers and Claims Leaders, and to design practical training on interpretation and application of CGL/CPL policies for clear and consistent coverage positions.