Hybrid AVP, Claims Training & Coverage Strategy

Hiscox; Hartford (CT); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Hiscox in Hartford area is seeking an Assistant Vice President, Claims Program Manager to lead strategy, design, and governance of technical claims training across the US Claims organization.

The role focuses on developing coverage-analysis capabilities for File Handlers and Claims Leaders, delivering practical training on CGL and CPL policies, and coordinating onboarding, curriculum, and calibration sessions with Legal, Compliance, QA, and panel counsel.

Qualifications

• Significant commercial insurance claims experience.
• Experience analyzing coverage under CGL and CPL.
• Strong written and verbal communication skills.

Responsibilities

• Lead coverage-analysis training for File Handlers and Claims Leaders.
• Develop onboarding framework and curriculum for the program.
• Deliver litigation-management and claim-resolution training.
• Coordinate with Legal, Compliance, QA, panel counsel and other stakeholders.

Skills

Claims leadership

Coverage analysis

Policy interpretation

Communication

Curriculum development

Training delivery

Education

Bachelor's degree

Professional designation CPCU/AIC/SCLA/ARM

Job description

Hiscox in Hartford area is seeking an Assistant Vice President, Claims Program Manager to lead strategy, design, and governance of technical claims training across the US Claims organization.

The role focuses on developing coverage-analysis capabilities for File Handlers and Claims Leaders, delivering practical training on CGL and CPL policies, and coordinating onboarding, curriculum, and calibration sessions with Legal, Compliance, QA, and panel counsel.