AVP, Workers' Compensation Claims Leader

Berkshire Hathaway Guard; Wilkes-Barre (Luzerne County); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Hybrid schedule

No nights/weekends

Generous PTO

Medical from day one

401(k)

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking an Assistant Vice President (AVP), Workers' Compensation Claims, to provide strategic leadership and operational oversight for a workers' compensation claims organization. This role ensures claim quality, financial performance, regulatory compliance, and talent development.

The AVP will partner with senior leadership to drive outcomes. The position focuses on guiding complex claims, setting priorities, and coordinating with cross-functional

Qualifications

• Extensive workers' compensation claims experience with progressive leadership responsibility.
• Strong understanding of workers' compensation regulations and claim‑handling best practices.
• Proven ability to lead teams, develop talent, and manage operational performance.

Responsibilities

• Lead and develop Workers' Compensation Claims teams, promoting technical excellence, accountability, and high-quality claim handling.
• Provide oversight of complex, litigated, catastrophic, and high-exposure workers' compensation claims.
• Review and approve claim decisions, settlements, reserve changes, and other financial transactions within assigned authority.
• Ensure sound investigation, medical management, reserving, litigation strategies, and resolution plans across claim inventories.
• Monitor operational metrics including claim quality, closure rates, aging, litigation trends, and financial performance.
• Identify claim trends, emerging exposures, and opportunities to improve operational effectiveness and claim outcomes.
• Serve as a technical resource and escalation point for complex claim matters, including compensability issues, Medicare Set-Asides (MSAs), catastrophic injuries, and jurisdiction-specific regulations.
• Coach, mentor, and develop claims leaders and professionals through ongoing feedback, training, and career development.
• Partner with Underwriting, Actuarial, Risk Control, Legal, Data & Analytics, and other stakeholders to address loss trends and business objectives.
• Ensure compliance with applicable workers' compensation laws, regulations, and company standards.

Skills

Leadership

Claims investigation

Negotiation

Analytical thinking

Communication

Financial acumen

Education

Bachelor's degree or equivalent

JD or professional designation a plus

Job description

Berkshire Hathaway GUARD Insurance Companies is seeking an Assistant Vice President (AVP), Workers' Compensation Claims, to provide strategic leadership and operational oversight for a workers' compensation claims organization. This role ensures claim quality, financial performance, regulatory compliance, and talent development.

The AVP will partner with senior leadership to drive outcomes. The position focuses on guiding complex claims, setting priorities, and coordinating with cross-functional