Aviation Student Success Coordinator

Aviation Schools Online; Phoenix (AZ); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Life insurance

Paid parental leave

PTO

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Aviation Institute of Maintenance in Phoenix, AZ is hiring a Student Success Coordinator to manage student success initiatives from onboarding through graduation. You will build strong relationships with students, address barriers to persistence, and drive retention and certification outcomes while collaborating with multiple departments.

Role requires a student-centered approach, strong communication, and comfort working in a metrics-driven environment.

Qualifications

• High School Diploma or GED required.
• Associate or bachelor's degree preferred.
• 1–2 years in student services, advising, career services, workforce development, recruiting, or related support.
• 1 year of related experience in a proprietary (for profit), post-secondary educational setting preferred.

Responsibilities

• Manage an active caseload of students and meet defined performance metrics such as retention, certification readiness, and graduation progression.
• Serve as a consistent point of contact and advocate for assigned students throughout their academic journey.
• Proactively engage students to identify and address barriers to persistence, certification readiness, and completion.
• Drive retention and certification outcomes through early intervention, milestone tracking, and follow-up.
• Document all student interactions and outcomes; assist with audits and weekly/monthly reporting.

Skills

Strong problem-solving

Organizational skills

Written and verbal communication

Student-centered approach

Metrics-driven

Microsoft Office

Willingness to learn new systems

Team-oriented

Travel willingness

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Job description

Aviation Institute of Maintenance in Phoenix, AZ is hiring a Student Success Coordinator to manage student success initiatives from onboarding through graduation. You will build strong relationships with students, address barriers to persistence, and drive retention and certification outcomes while collaborating with multiple departments.

Role requires a student-centered approach, strong communication, and comfort working in a metrics-driven environment.