Aviation Repair ERP and Customer Service Coordinator

INFINITY AIR INC; Kent (WA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Vacation

Paid Holidays

Job summary

Allflight Corporation in Kent, WA is hiring a Customer Service representative to support repair and rebuild programs, release Work Orders, track dates, and coordinate with vendors. The role combines data-driven reporting with hands-on ERP transactions to keep the Master Schedule aligned with customer demand.

Ideal candidates will have strong data mining, ERP experience, and excellent communication skills. A minimum associate degree or 3 years relevant experience is required, with benefits

Qualifications

• Data mining experience for reporting and analysis.
• Experience with ERP systems and basic data workflows.
• Strong communication and organizational abilities.
• Proven problem-solving and multitasking skills.

Responsibilities

• Release Work Orders to shop based on customer and schedule requirements.
• Track work orders for delivery and completion dates; update customers.
• Release and track Repair Orders with outside vendors.
• Release and track Purchase Orders for shop materials.
• Maintain Master Schedule based on capacity and demand.
• Ensure ERP transactions are completed accurately.

Skills

Data Mining

ERP Systems

MS Office

Communication

Analytical Thinking

Problem Solving

Organizational Skills

Customer Service

Attention to Detail

Multitasking

Education

Associate degree or 3 years relevant experience

Tools

Microsoft Office

ERP Software

Job description

Allflight Corporation in Kent, WA is hiring a Customer Service representative to support repair and rebuild programs, release Work Orders, track dates, and coordinate with vendors. The role combines data-driven reporting with hands-on ERP transactions to keep the Master Schedule aligned with customer demand.

Ideal candidates will have strong data mining, ERP experience, and excellent communication skills. A minimum associate degree or 3 years relevant experience is required, with benefits