Aviation Guest Experience Concierge

Signature Aviation

Wheeling (IL)

On-site

USD 28,929 - 30,307

Full time

14 days+

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Benefits offered by this job

Medical/prescription drug, dental, and vision insurance

401(k)

Tuition reimbursement

Paid time off

Job summary

Signature Aviation is seeking a Guest Experience Specialist in Wheeling, Illinois, to provide exceptional service to guests and crew members. This hospitality-focused role involves welcoming visitors, coordinating arrival and departure services, and ensuring a smooth experience during their stay.

The ideal candidate will have excellent customer service skills, the ability to multitask in a fast-paced environment, and is required to pass background checks.

The role offers competitive pay at $21.11 per hour along with various benefits including health insurance and paid time off.

Qualifications

At least 1 year of customer experience-related work in retail, hospitality or sales preferred.
Ability to pass company background checks and meet airport security badge requirements.
Legally authorized to work in the jurisdiction of employment.

Responsibilities

Meet and greet guests and crews upon arrival.
Provide concierge services like arranging reservations.
Monitor flights and coordinate services with the Airside Experience Team.

Skills

Excellent guest service skills

Good judgment

Communication skills

Multitasking

Critical thinking

Education

High School Diploma or GED

Job description

The ideal candidate will have excellent customer service skills, the ability to multitask in a fast-paced environment, and is required to pass background checks.

The role offers competitive pay at $21.11 per hour along with various benefits including health insurance and paid time off.

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