VIP Guest Experience Specialist – Private Aviation

Signature Aviation; Kailua (HI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

Critical Illness, Hospital Indemnity &

Accident Insurance

Paid time off

Tuition reimbursement

Training and Development

Employee Assistance Program (EAP) &amp

Perks

Job summary

Signature Aviation is seeking a Guest Experience Specialist to warmly welcome guests and crew, coordinating services and ensuring a smooth, memorable visit. The role requires flexibility for varied schedules, including nights and holidays, and the ability to work both indoors and outdoors near aircraft and ground equipment.

Ideal candidates bring hospitality experience, strong English communication, and a proactive, detail-oriented mindset to deliver exceptional service in a fast-paced

Qualifications

• High School Diploma or GED required.
• 1 year of customer experience in retail, hospitality, or sales preferred.
• Valid state driver’s license required.
• Must be 18 years or older.
• Able to pass background checks and airport background checks.
• Authorized to work legally in the jurisdiction.

Responsibilities

• Greet guests and crews warmly and escort to entrances or vehicles.
• Collaborate with team and other departments to ensure prompt, courteous service.
• Process guest purchases and fuel transactions per procedures; assist with basic accounting tasks.

Skills

Guest service

English proficiency

Math skills

Communication

Critical thinking

Interpersonal skills

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Signature Aviation is seeking a Guest Experience Specialist to warmly welcome guests and crew, coordinating services and ensuring a smooth, memorable visit. The role requires flexibility for varied schedules, including nights and holidays, and the ability to work both indoors and outdoors near aircraft and ground equipment.

Ideal candidates bring hospitality experience, strong English communication, and a proactive, detail-oriented mindset to deliver exceptional service in a fast-paced