Aviation Ground Handling Agent – Jetway & Passenger Service

Piedmont Airlines, Inc.; Boise (ID); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Job summary

Piedmont Airlines, Inc. is hiring a Customer Service Agent in our Ground Handling Department to assist passengers boarding/disembarking, operate the Jetway, and monitor boarding to support on-time departures.

You will help customers with special needs, including wheelchairs and unaccompanied minors, load/unload baggage, and drive service vehicles while maintaining safety and high service standards in all weather. Strong teamwork and communication are essential.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding and Jetway operations.
• Help customers with special needs, including wheelchairs and unaccompanied minors.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Provide excellent customer service and work as a team.

Skills

Customer service

Communication

Multitask

Organization

Job description

Piedmont Airlines, Inc. is hiring a Customer Service Agent in our Ground Handling Department to assist passengers boarding/disembarking, operate the Jetway, and monitor boarding to support on-time departures.

You will help customers with special needs, including wheelchairs and unaccompanied minors, load/unload baggage, and drive service vehicles while maintaining safety and high service standards in all weather. Strong teamwork and communication are essential.