Aviation Customer Service Agent — Jetway & Ground Support

Piedmont Airlines; Knoxville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Medical and dental

Family travel on AA network

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Agent in the Ground Handling Department to support passenger boarding, assist with wheelchairs, and operate the Jetway, with a focus on safety and service.

Starting rate is $16.00 per hour, with paid training, benefits, and opportunities to grow within the airline network. Successful candidates will complete the required training and work in an active airport environment.

Qualifications

• Successful completion of training course
• Ability to meet company goals and customer expectations in a high energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding
• Assist customers with wheelchairs and unaccompanied minors
• Change flight itineraries and seat assignments as required
• Operate the Jetway
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• Provide excellent customer service and meet corporate objectives

Skills

Communication skills

Organize and multitask

Training completion

Customer service orientation

Education

High school diploma or GED

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Agent in the Ground Handling Department to support passenger boarding, assist with wheelchairs, and operate the Jetway, with a focus on safety and service.

Starting rate is $16.00 per hour, with paid training, benefits, and opportunities to grow within the airline network. Successful candidates will complete the required training and work in an active airport environment.