Aviation Customer Service Supervisor — Lead & Grow

Southern Arkansas University; Piedmont (CA); On-site; USD 23,412 - 33,344; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental benefits

Job summary

A leading airline company is seeking a Customer Service Supervisor in Piedmont, California. Responsibilities include managing operational activities, coaching and developing staff, and ensuring high-quality customer service. The ideal candidate will have excellent organizational skills and the ability to multitask. This position offers a competitive hourly wage starting at $20.60, along with benefits such as paid training, 401(k), and travel perks. Join a passionate team dedicated to delivering top-notch service in the aviation industry.

Qualifications

• Prior experience with internal controls processes for accountable items.
• Knowledge of basic airport procedures and fundamental job requirements.
• Ability to work well with all levels of management and support staff.

Responsibilities

• Coach and provide career development to the team.
• Correct non‑compliant behavior and impose disciplinary action.
• Manage the operational activities of the department.
• Supervise, direct, and monitor personnel in the completion of their duties.

Skills

Excellent organizational skills

Ability to multitask

Ability to work independently

Defuse conflicts among team members

Familiarity with Microsoft Office Suite

Flexible schedule

Education

Bachelor’s Degree in Aviation, Business, or related field

Proof of high school or GED completion

Job description

A leading airline company is seeking a Customer Service Supervisor in Piedmont, California. Responsibilities include managing operational activities, coaching and developing staff, and ensuring high-quality customer service. The ideal candidate will have excellent organizational skills and the ability to multitask. This position offers a competitive hourly wage starting at $20.60, along with benefits such as paid training, 401(k), and travel perks. Join a passionate team dedicated to delivering top-notch service in the aviation industry.