Airport Customer Service Leader

Towson; Piedmont (CA); On-site; USD 28,240 - 30,307; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on American Airlines network

Job summary

A leading airline company in California seeks a motivated Customer Service Supervisor to manage operational activities and lead the team. Responsibilities include coaching staff, handling administrative duties, and ensuring operational performance. The ideal candidate will possess strong organizational skills and experience working in a fast-paced environment. Compensation starts at $20.50 per hour, with a comprehensive benefits package including paid training and family travel privileges.

Qualifications

• Must have excellent organizational skills and the ability to multi-task.
• Able to work independently and meet deadlines.
• Experience in managing varied duties among team members.

Responsibilities

• Coach and provide career development to the team.
• Manage operational activities of the department according to established policies.
• Provide support during employee absence impacts on operations.

Skills

Excellent organizational skills

Ability to multi-task

Ability to work independently

Ability to defuse conflicts

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Job description

A leading airline company in California seeks a motivated Customer Service Supervisor to manage operational activities and lead the team. Responsibilities include coaching staff, handling administrative duties, and ensuring operational performance. The ideal candidate will possess strong organizational skills and experience working in a fast-paced environment. Compensation starts at $20.50 per hour, with a comprehensive benefits package including paid training and family travel privileges.