Aviation Customer Service Supervisor: Lead & Elevate Team

Wayne State University; Piedmont (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines network

Medical and dental

Job summary

A regional airline company is seeking a Customer Service Supervisor in Piedmont, California. The role involves managing operational activities, supervising a diverse team, and enhancing customer service quality. Candidates should have excellent organizational skills and the ability to work independently. A Bachelor's Degree in Aviation or Business is preferred. Benefit packages include paid training, holiday pay, 401(k), and health insurance. The starting hourly rate is $18.00.

Qualifications

• Prior experience with internal controls processes for accountable items.
• Ability to work a flexible schedule.

Responsibilities

• Coach and provide career development to the team.
• Manage operational activities in accordance with established policies.
• Drive motorized equipment and supervise team performance.

Skills

Excellent organizational skills

Ability to multi-task

Ability to work independently

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Job description

A regional airline company is seeking a Customer Service Supervisor in Piedmont, California. The role involves managing operational activities, supervising a diverse team, and enhancing customer service quality. Candidates should have excellent organizational skills and the ability to work independently. A Bachelor's Degree in Aviation or Business is preferred. Benefit packages include paid training, holiday pay, 401(k), and health insurance. The starting hourly rate is $18.00.