Aviation Customer Service Supervisor (Cross-Functional)

Austin Community College; United States; On-site; USD 24,163 - 27,552; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Medical and dental benefits

Job summary

A leading airline company is seeking a Customer Service Supervisor to manage operational activities and lead a team dedicated to customer service excellence. Responsibilities include coaching staff, managing departmental operations, and ensuring performance standards are met. The ideal candidate will possess strong organizational skills, experience in conflict resolution, and the ability to multitask effectively. This position offers a competitive salary starting at $17.54/hour, with a robust benefits package including paid training and travel perks.

Qualifications

• Excellent organizational skills and ability to multi-task.
• Ability to work well with all levels of management and support staff.
• Ability to work a flexible schedule.

Responsibilities

• Coach and provide career development to the team.
• Manage the operational activities of the department.
• Maximize operational performance for the station.

Skills

Excellent organizational skills

Ability to multitask

Ability to work independently

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Job description

A leading airline company is seeking a Customer Service Supervisor to manage operational activities and lead a team dedicated to customer service excellence. Responsibilities include coaching staff, managing departmental operations, and ensuring performance standards are met. The ideal candidate will possess strong organizational skills, experience in conflict resolution, and the ability to multitask effectively. This position offers a competitive salary starting at $17.54/hour, with a robust benefits package including paid training and travel perks.