Aviation Customer Service Specialist - Second Shift

AVFLIGHT CORPORATION; City of Rochester (NY); On-site; USD 22,000 - 26,000; Part time

Job summary

AVFLIGHT CORPORATION Rochester, NY is seeking a Part Time Customer Service Representative to be the first point of contact for customers arriving at our facility. You will interact with flight departments and high-profile clients, delivering professional service and solutions.

Responsibilities include providing superior customer service to crew members and passengers; assisting with fuel, hangar space, catering, hotel accommodations and ground transportation; processing sales transactions and

Qualifications

• High school diploma or GED required.
• Ability to learn multi-line phone system, email, filing and basic computer skills.

Responsibilities

• Provide superior customer service to crew members and passengers.
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight’s services or products.
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Communication

Phone system

Education

High School diploma or GED

Job description

AVFLIGHT CORPORATION Rochester, NY is seeking a Part Time Customer Service Representative to be the first point of contact for customers arriving at our facility. You will interact with flight departments and high-profile clients, delivering professional service and solutions.

Responsibilities include providing superior customer service to crew members and passengers; assisting with fuel, hangar space, catering, hotel accommodations and ground transportation; processing sales transactions and