Aviation Customer Experience Specialist

Avfuel Corp; Columbus, Columbus (OH, MS); On-site; USD 30,000 - 42,000; Full time

Job summary

Avflight Columbus is seeking a Customer Service Representative to be the first point of contact for customers arriving at our facility. You will interact with flight departments and high-profile clients, delivering professional service and solutions.

The role requires handling requests for fuel, hangar space, catering, hotel accommodations, and transport, while processing transactions and maintaining daily records.

Qualifications

• High school diploma or GED required.
• Must be comfortable learning multi-line phone system, email, filing, faxing and computer skills including Microsoft products.
• Must pass background check, pre-employment drug test and obtain security clearance.

Responsibilities

• Provide superior customer service to crew members and passengers.
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Avflight Columbus is seeking a Customer Service Representative to be the first point of contact for customers arriving at our facility. You will interact with flight departments and high-profile clients, delivering professional service and solutions.

The role requires handling requests for fuel, hangar space, catering, hotel accommodations, and transport, while processing transactions and maintaining daily records.