Aviation Ground Support Agent: Customer Service (FT)

Piedmont Airlines; State College (Centre County); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Medical and dental

Job summary

Piedmont Airlines is seeking a Customer Service Agent in State College, PA, to support ground handling operations. You will assist passengers boarding/disembarking, operate the Jetway, and monitor boarding systems, with emphasis on safety and service quality.

The role requires training completion, ability to lift up to 70 pounds, and willingness to work outdoors in all weather conditions. Starting rate is $15.00 per hour, with benefits and growth opportunities within the airline network.

Qualifications

• Successful completion of training course
• Ability to meet company goals and customer expectations in a high energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor and operate jetway and boarding systems
• Assist passengers with special needs, including wheelchairs and unaccompanied minors
• Change flight itineraries and seat assignments as required
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• Work as part of a team to deliver excellent customer service

Skills

Effective communication

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

Computer skills

Job description

Piedmont Airlines is seeking a Customer Service Agent in State College, PA, to support ground handling operations. You will assist passengers boarding/disembarking, operate the Jetway, and monitor boarding systems, with emphasis on safety and service quality.

The role requires training completion, ability to lift up to 70 pounds, and willingness to work outdoors in all weather conditions. Starting rate is $15.00 per hour, with benefits and growth opportunities within the airline network.