Aviation Client Experience Specialist

Dunn Belmont Limited; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A premier aviation training company seeks a Client Services Representative in Dallas, TX. This position involves providing exceptional customer service and managing customer interactions. The ideal candidate has an associate degree and 1-2 years of experience in customer service or administration. Strong communication skills, adaptability, and proficiency in MS Office are essential. This role contributes to enhancing the overall customer training experience through various tasks including scheduling and support.

Qualifications

• 1-2 years related experience in customer service, hospitality, or administration.
• Fluent in English, able to read and write.
• Experience with multi-line phone systems.

Responsibilities

• Provide excellent frontline customer service.
• Manage multiple phone lines.
• Assist with client training experience.

Skills

Customer/client oriented

Ability to multi-task

Strong verbal and written communication skills

Approachable

Basic computer skills

Ability to work in a dynamic environment

Education

Associate degree (AA) from a two-year college or technical school

Tools

MS Office Suite

Job description

A premier aviation training company seeks a Client Services Representative in Dallas, TX. This position involves providing exceptional customer service and managing customer interactions. The ideal candidate has an associate degree and 1-2 years of experience in customer service or administration. Strong communication skills, adaptability, and proficiency in MS Office are essential. This role contributes to enhancing the overall customer training experience through various tasks including scheduling and support.