Client Experience Specialist – Front Desk & Admin

Flightsafety-International; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

FlightSafety International is seeking a Client Services Representative to deliver excellent frontline customer service, manage a multi-line phone system, and provide administrative support for client training. You will greet clients at the front desk, coordinate schedules, assist with travel arrangements, and help produce client reports and center communications.

An associate degree is preferred and 1–2 years in customer service or administrative roles; English fluency and MS Office skills are

Qualifications

• Experience in customer service, hospitality, or administrative support.
• Fluent English, strong verbal and written communication.
• Ability to multi-task and work in a dynamic environment.

Responsibilities

• Greet clients at the front desk and manage visitor logs.
• Coordinate client travel and accommodations as needed.
• Prepare and distribute client training materials and reports.

Skills

Customer service

Front desk operations

Communication

Education

Associate degree (AA) preferred

Tools

MS Office Suite

Job description

FlightSafety International is seeking a Client Services Representative to deliver excellent frontline customer service, manage a multi-line phone system, and provide administrative support for client training. You will greet clients at the front desk, coordinate schedules, assist with travel arrangements, and help produce client reports and center communications.

An associate degree is preferred and 1–2 years in customer service or administrative roles; English fluency and MS Office skills are