Aviation Charter Flight Coordinator & Client Services

SupportFinity™; Janesville (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

SupportFinity™ is seeking a full-time Flight Coordinator & Client Services professional in Janesville, Wisconsin. You will manage trip logistics and customer communication for charter operations, ensuring a seamless experience. Ideal candidates are organized, calm under pressure, and customer-focused.

The role requires an Associate degree and at least one year of relevant experience. Knowledge of aviation and strong communication skills are essential. Availability for on-call shifts during evenings and weekends is expected.

Qualifications

• Professional level communication skills.
• 1+ year of experience in aviation, logistics, or travel industries.
• Ability to work collaboratively in a shared role.

Responsibilities

• Manage trip logistics and customer communication for charter operations.
• Quote trips, verify passenger info, and arrange catering/hotels.
• Maintain awareness of fleet movements through flight following.

Skills

Organizational skills

Customer service

Problem-solving

Communication

Multi-tasking

Education

Associate degree in aviation management, logistics, or business

Tools

MS Office

Scheduling software

Job description

SupportFinity™ is seeking a full-time Flight Coordinator & Client Services professional in Janesville, Wisconsin. You will manage trip logistics and customer communication for charter operations, ensuring a seamless experience. Ideal candidates are organized, calm under pressure, and customer-focused.

The role requires an Associate degree and at least one year of relevant experience. Knowledge of aviation and strong communication skills are essential. Availability for on-call shifts during evenings and weekends is expected.