Aviation Avionics Field Technician

Garmin Ltd.; Olathe (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Garmin Ltd. seeks an Aviation Field Service Representative 1 for its U.S. headquarters in the Greater Kansas City area. The role supports avionics installations, troubleshooting, and customer knowledge sharing for Garmin aviation products.

The candidate will travel to dealers and customers domestically and internationally, solve moderately complex issues, and coordinate with Engineering teams while upholding Garmin's reputation for world-class support.

Qualifications

• Associate's Degree and 6+ years in avionics installations/troubleshooting, or equivalent.
• Strong verbal, written and interpersonal communication.
• Superior customer-oriented attitude.
• Broad knowledge of aircraft systems and avionics subsystems.
• Proficiency with personal computers and Microsoft Office.
• Driven problem solver, multi-tasker, and self-starter in fast-paced env.

Responsibilities

• Assist dealers with installation and maintenance of Garmin Avionics.
• Provide on-site technical support to distributors and customers.
• Travel domestically and internationally to support avionics installations.
• Serve as liaison between customers and Engineering.
• Identify failure trends and authorize warranty service when needed.
• Represent Garmin at industry meetings as required.

Skills

Communication skills

Customer service

Problem-solving

Aircraft systems knowledge

MS Office

Education

Associate's Degree

4-year technical degree

Tools

Garmin avionics systems

Microsoft Office

Job description

Garmin Ltd. seeks an Aviation Field Service Representative 1 for its U.S. headquarters in the Greater Kansas City area. The role supports avionics installations, troubleshooting, and customer knowledge sharing for Garmin aviation products.

The candidate will travel to dealers and customers domestically and internationally, solve moderately complex issues, and coordinate with Engineering teams while upholding Garmin's reputation for world-class support.