Aviation Avionics Field Engineer - 24/7 Support

Garmin Ltd.; Olathe (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Garmin International is seeking a full-time Aviation Field Service Engineer 1 for its U.S. headquarters in the Greater Kansas City area.

The role involves acquiring in-depth knowledge of Garmin avionic products and providing technical support to customers and distributors on experimental or certified aircraft. Responsibilities include handling customer inquiries, coordinating repairs, liaising across departments, and identifying product or procedure improvements.

Qualifications

• Must have strong verbal and written communication skills.
• Experience with avionics systems and sub-systems.
• Able to troubleshoot and repair avionics at LRU level.

Responsibilities

• Respond to customer and installer inquiries by phone and email.
• Coordinate return for factory repair and exchanges for DOA equipment.
• Serve as liaison between customers and Garmin internal teams.
• Monitor failure trends and suggest product/documentation improvements.
• Review pilots guides, installation manuals and maintenance manuals for accuracy.
• Be available for rotation-based 24/7 aviation technical support.

Skills

Communication skills

Avionics systems knowledge

Troubleshooting

Education

Associate’s Degree or equivalent military/trade school

Minimum 4 years relevant experience

Tools

Microsoft Office

Avionics repair tools

Job description

Garmin International is seeking a full-time Aviation Field Service Engineer 1 for its U.S. headquarters in the Greater Kansas City area.

The role involves acquiring in-depth knowledge of Garmin avionic products and providing technical support to customers and distributors on experimental or certified aircraft. Responsibilities include handling customer inquiries, coordinating repairs, liaising across departments, and identifying product or procedure improvements.