Aviation Avionics Field Service Engineer II

Garmin; Salem (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

Garmin is seeking a full-time Aviation Field Service Engineer 2 to support avionics products at customer sites in the Salem, OR area or Greater Kansas City area. You will provide expert technical support, act as SME for Garmin avionics, mentor others, and coordinate warranty services while traveling to installations and industry events.

The role requires strong communication skills, broad avionics knowledge, and the ability to operate in a fast-paced, customer-facing environment.

Qualifications

• Must have strong verbal, written and interpersonal communication skills.
• Broad knowledge of aircraft systems and avionic sub-systems.
• Proficiency with PCs and Microsoft Office; ability to troubleshoot avionics at LRU level.

Responsibilities

• Provide on-site avionics support at customer facilities.
• Coordinate warranty service and exchange out-of-box units as needed.
• Act as SME for Garmin avionic products and liaise between Engineering and customers/distributors.
• Travel to customer sites and industry events; support 24/7 rotation coverage.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Problem solving

Detail oriented

Team oriented

Organized

Multitasking

Self-starter

Education

Associate's degree or equivalent military/trade school

Tools

Microsoft Office

LRU troubleshooting

Job description

Garmin is seeking a full-time Aviation Field Service Engineer 2 to support avionics products at customer sites in the Salem, OR area or Greater Kansas City area. You will provide expert technical support, act as SME for Garmin avionics, mentor others, and coordinate warranty services while traveling to installations and industry events.

The role requires strong communication skills, broad avionics knowledge, and the ability to operate in a fast-paced, customer-facing environment.