Avionics Field Service Pro — On‑Site Support & Travel

Garmin; Olathe (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Garmin Benefits

Job summary

Garmin's U.S. headquarters in the Greater Kansas City area seeks a full-time Aviation Field Service Representative 1 to install, troubleshoot, and support Garmin avionics products, directing technical knowledge to dealers and end customers.

Travel to dealers and customer sites domestically and internationally is required; you will liaise with Engineering, handle complex inquiries, review manuals, and participate in a 24/7 rotation to provide on-site support.

Qualifications

• Associate’s degree and 6+ years in avionics installations/troubleshooting.
• Strong verbal, written, and interpersonal communication skills.
• Proficiency with personal computers and Microsoft Office.

Responsibilities

• Install, troubleshoot, and support Garmin avionics products for dealers and end customers.
• Travel to dealers and customer sites domestically and internationally to install and maintain avionics equipment.
• Serve as liaison between customers and engineering teams to resolve complex issues.
• Evaluate and document failure trends; assist in product/documentation improvements.
• Provide on-site representation and technical support, including 24/7 rotation when required.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Problem solving

Education

Associate's Degree

Tools

Microsoft Office

Job description

Garmin's U.S. headquarters in the Greater Kansas City area seeks a full-time Aviation Field Service Representative 1 to install, troubleshoot, and support Garmin avionics products, directing technical knowledge to dealers and end customers.

Travel to dealers and customer sites domestically and internationally is required; you will liaise with Engineering, handle complex inquiries, review manuals, and participate in a 24/7 rotation to provide on-site support.