Aviation Accounts & Operations Manager

Worldwide Flight Services, Inc.; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

DailyPay upfront pay access

Spot awards for performance

Medical options for full/part-time

Travel discounts

Wellness programs

401k program

Job summary

Worldwide Flight Services, Inc. in Chicago is seeking an Account Manager to oversee a business unit, ensure assets meet high standards, and foster strong relationships with airport authorities.

You will manage daily operations, ensure contract terms and service levels, and guide staff to deliver reliable cargo, baggage, and passenger services. The role requires coordinating with security programs, auditing for regulatory adherence, and planning succession for leadership development in a

Qualifications

• Bachelor’s degree in Business, Aviation Management, or related field (or equivalent work experience).
• 3–5 years of management experience, preferably in aviation or related industry.
• Strong understanding of TSA regulations and airport security protocols.
• Experience managing budgets, scheduling, and labor cost allocation.
• Ability to supervise, motivate, and train staff.

Responsibilities

• Build and maintain strong relationships with airport authorities and actively participate in the airport community.
• Ensure the account operates per contract terms and service level agreements.
• Supervise staff, delegate tasks, and create succession plans for leadership development.
• Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.
• Manage attendance records, ensure staffing coverage, and control labor budgets.
• Maintain compliance with TSA regulations and the corporate security program.
• Conduct audits to ensure operational continuity and adherence to regulations.
• Clarify and implement the site-specific security plan, ensuring all staff have proper identification.

Skills

Leadership

Budget management

Staff supervision

TSA regulations

Communication

Education

Bachelor’s degree

Aviation Management

Tools

MS Office

Operations software

Job description

Worldwide Flight Services, Inc. in Chicago is seeking an Account Manager to oversee a business unit, ensure assets meet high standards, and foster strong relationships with airport authorities.

You will manage daily operations, ensure contract terms and service levels, and guide staff to deliver reliable cargo, baggage, and passenger services. The role requires coordinating with security programs, auditing for regulatory adherence, and planning succession for leadership development in a