Aviation Accounts Manager: Operations, Compliance & Leadership

FALL CREEK FARM & NURSERY; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

DailyPay

Awards program

Medical benefits

Travel discounts

Wellness program

401k

Internal mobility

Job summary

Worldwide Flight Services in New York seeks an Accounts Manager to oversee a business unit, ensuring assets, staff, aircraft, and facilities meet high standards. You will build relationships with airport authorities, manage operations per contracts and SLAs, and supervise staff while ensuring security and regulatory compliance.

Responsibilities include supervising ground support equipment maintenance, budgeting labor costs, and enforcing TSA regulations.

Qualifications

• Bachelor’s degree in Business, Aviation Management, or a related field (or equivalent work experience).
• Minimum of 3–5 years of management experience, preferably in aviation or a related industry.
• Strong understanding of TSA regulations and airport security protocols.
• Experience managing budgets, scheduling, and labor cost allocation.
• Ability to effectively supervise, motivate, and train staff.
• Independent judgment and decision-making skills required.
• Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off.

Responsibilities

• Build and maintain strong relationships with airport authorities and participate actively in the airport community.
• Ensure the account operates per contract terms and service level agreements.
• Supervise staff, delegate tasks, and create succession plans for leadership development.
• Oversee ground support equipment (GSE) maintenance, repairs, and long-term needs analysis.
• Manage attendance records, ensure staffing coverage, and control labor budgets.
• Maintain compliance with TSA legislation and the corporate security program.
• Conduct audits to ensure operational continuity and adherence to regulations.
• Clarify and implement the site-specific security plan, ensuring all staff have proper identification.
• Other duties as requested by WFS or customer leadership team.
• Uphold fairness, equity, and respect in interactions with employees, customers, vendors, and third parties.
• Represent the company's image with integrity and professionalism.

Skills

Excellent communication

Relationship-building

Problem-solving

Leadership

English proficiency

Education

Bachelor’s degree in Business, Aviation Management, or related field

Tools

MS Office

Operations management software

Job description

Worldwide Flight Services in New York seeks an Accounts Manager to oversee a business unit, ensuring assets, staff, aircraft, and facilities meet high standards. You will build relationships with airport authorities, manage operations per contracts and SLAs, and supervise staff while ensuring security and regulatory compliance.

Responsibilities include supervising ground support equipment maintenance, budgeting labor costs, and enforcing TSA regulations.