AV Operations Engineer: Live Events, Signage & Rooms

The Briefed; San Francisco (CA); On-site; USD 144,000 - 198,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid parental leave (up to 16 weeks)

Wellbeing and development stipends

Remote work flexibility 4 weeks per년

Professional development stipend

Job summary

The Briefed in San Francisco is seeking an AV Engineer on the AV Operations team who will own the day-to-day technology for meetings, presentations, and company events. This role is onsite five days a week in the SF office, focusing on conference rooms, phones booths, digital signage, and live event production.

You will collaborate with senior engineers on Q-SYS, Dante, and RF, develop runbooks, manage firmware updates, and provide hands-on support from room sweeps to executive onsites, ensuring

Qualifications

• 2 to 4 years of professional experience supporting AV, IT, or workplace technology environments.
• Hands-on experience with video conferencing room platforms, strongly preferring Zoom Rooms alongside Logitech hardware (Rally family, Tap, Logitech Sync) or equivalent systems.
• Signal flow & hardware fundamentals including commercial displays, mounts, cabling, HDMI/USB, with a logical troubleshooting approach.
• Networking basics including IP addressing, VLANs, PoE, and DHCP.
• Ticketing & documentation experience with runbooks and SLA adherence.

Responsibilities

• Conference Room Operations & Preventative Maintenance: maintain standard rooms, displays, microphones, mounts, cabling.
• Daily Room Sweeps & Remediation: perform daily SF office sweeps and triage remote reports for same-day repairs or projects.
• Ticket & Incident Resolution: act as hands-on AV responder for tickets, repairing hardware and provisioning issues.
• Remote Administration: provide diagnostics via Zoom Admin Portal and Logitech Sync (restarts, reprovisioning, updates).
• Security Compliance & Firmware: manage update waves for schedulers, iPads, Mac Mini codecs, and Logitech devices.

Skills

AV support

Video conferencing

Zoom Rooms

Logitech hardware

Q-SYS

Dante

Networking basics

Ticketing

Documentation

Executive support

Tools

Zoom Admin Portal

Logitech Sync

Q-SYS

Dante

HDMI/USB cabling

Job description

The Briefed in San Francisco is seeking an AV Engineer on the AV Operations team who will own the day-to-day technology for meetings, presentations, and company events. This role is onsite five days a week in the SF office, focusing on conference rooms, phones booths, digital signage, and live event production.

You will collaborate with senior engineers on Q-SYS, Dante, and RF, develop runbooks, manage firmware updates, and provide hands-on support from room sweeps to executive onsites, ensuring