Global AV & Live Events Production Engineer

Fastly, Inc.; San Francisco (CA); Hybrid; USD 111.000 - 148.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision insurance

401(k) with company match

Employee Stock Purchase Plan

Paid holidays and wellness days

Flexible vacation policy

Paid sick leave

Zusammenfassung

Fastly seeks an experienced AV Events and Production Engineer to elevate our global AV footprint. You will provide on-site support for major company events and design and deploy AV systems across offices, partnering with Workplace on builds, upgrades, and decommissions.

The role requires 5+ years in AV, strong communication, and experience with Jira/Zoom/Teams. Hybrid work model, with offices including San Francisco and Denver, and participation in equity/bonus programs.

Qualifikationen

• 5+ years of experience in the AV space, including designing and deploying integrated AV systems across global offices.
• Experience in a service desk, IT support, or help desk environment with triage, prioritization, and escalation.
• Proven ability to build trust with internal stakeholders and external vendors.
• Experience scoping large AV projects, prioritizing demands, and negotiating timelines.
• Excellent written and verbal communication, able to work across multiple priorities independently.
• Familiarity with Jira and VC platforms (Zoom, Teams).

Aufgaben

• Provide on-site AV support and live streaming for company events (All Hands, Sales Kickoff, etc.).
• Design, install, and configure AV systems across global office footprint with Workplace partners.
• Collaborate with external AV vendors for events and support Communications/Events teams.
• Develop and maintain AV standards, documentation, and training for the support team.
• Maintain conference room AV systems and global equipment inventory with regular upkeep.
• Research and pilot new AV products to inform future enhancements.
• Participate in service desk triage: triage requests, categorize, prioritize, and route with context.

Kenntnisse

AV design

Vendor management

Communication

Ticketing systems

VC platforms

Global deployment

Tools

Jira

Zoom

Teams

Jobbeschreibung

Fastly seeks an experienced AV Events and Production Engineer to elevate our global AV footprint. You will provide on-site support for major company events and design and deploy AV systems across offices, partnering with Workplace on builds, upgrades, and decommissions.

The role requires 5+ years in AV, strong communication, and experience with Jira/Zoom/Teams. Hybrid work model, with offices including San Francisco and Denver, and participation in equity/bonus programs.