AV Event Technician — Hospitality Production Pro

Pinnacle Live, LLC; Orlando (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Pinnacle Live is seeking an Event Services Technician to support floor operations, setup, strike and operation of technology solutions in a hotel environment, delivering unmatched guest and client service.

The role requires a high school diploma, exposure to audiovisual and/or hospitality, and strong computer proficiency. You will collaborate with event teams, ensure SOPs, inventory control, and safety standards for all events.

Qualifications

• High school graduate or equivalent.
• Prior exposure to audiovisual and/or hospitality industry.
• Computer proficiency (hardware, software and networking).

Responsibilities

• Ensure all event sets and strikes are completed according to SOPs.
• Greet guests/clients before event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events
• Maintain accurate client event information within the Company’s business systems
• Comply with all Company security and safety measures

Skills

Strong technical aptitude

Computer hardware & software knowledge

Planning ability

Interpersonal skills

Verbal and written communication

Organizational skills

Team player

Customer service focus

Professional appearance

Education

High School diploma or equivalent

Job description

Pinnacle Live is seeking an Event Services Technician to support floor operations, setup, strike and operation of technology solutions in a hotel environment, delivering unmatched guest and client service.

The role requires a high school diploma, exposure to audiovisual and/or hospitality, and strong computer proficiency. You will collaborate with event teams, ensure SOPs, inventory control, and safety standards for all events.