Autonomous Vehicle Operations Dispatcher

Transdev North America, Inc.; Phoenix (AZ); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k)

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America, Inc. is seeking a Control Center Dispatcher to consolidate tasks across global locations and ensure flawless operational execution.

You will drive daily service dispatch, respond to alerts, monitor autonomous vehicle fleet health, and support operations leadership with staffing and testing activities. The role emphasizes strong communication, detail orientation, and teamwork, with travel up to 20%.

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree from an accredited university preferred.
• Degree in Communications, Business, Logistics, Operations, or related field - preferred.
• Excellent written and verbal communication skills.
• Ability to organize and prioritize dynamic workloads.
• Impeccable attention to detail.
• Experience communicating with people from multiple backgrounds.
• Comfortable in team environments.
• Proficiency with using a touchscreen smartphone (Android preferred but not required).
• Travel up to 20% of the time.

Responsibilities

• The Control Center Dispatcher will be driving the goal of consolidating tasks for numerous global locations ensuring flawless execution of operations.
• Assures that all service is performed as dispatched daily.
• Action operational alerts from multiple business units, including ownership of Transdev and client fatigue and mobile device policies.
• Monitor health of Client Autonomous Vehicle fleet and Transdev operators.
• Support client’s operations leadership team in daily operations dispatch, including JIT staffing and mission assignments, assisting with validation testing, and communicating with various teams.
• Review multiple data streams to identify operational performance gaps and assist with bridging to Client and Operations Leadership.
• Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives.
• Maintains routine records and performs a variety of clerical work activities related to global Transdev operations.
• Maintains high degree of confidentiality of all information.
• All other duties as required.

Skills

Communication

Task prioritization

Attention to detail

Cross-cultural communication

Team player

Mobile device proficiency

Travel readiness

Education

High School Diploma or GED

Bachelor’s degree preferred

Degree in Communications/Business/Logistics/Operations preferred

Job description

Transdev North America, Inc. is seeking a Control Center Dispatcher to consolidate tasks across global locations and ensure flawless operational execution.

You will drive daily service dispatch, respond to alerts, monitor autonomous vehicle fleet health, and support operations leadership with staffing and testing activities. The role emphasizes strong communication, detail orientation, and teamwork, with travel up to 20%.