Automotive Workshop Assistant Manager: Lead & Grow

Halfords; Virginia; Sur place; USD 44 000 - 53 000; Plein temps

Avantages offerts par ce poste

5.6 weeks’ annual leave

Garage bill discounts 50%

Product discounts 25%

Family & Friends discount events

Trade Price Bike & Cycle to Work

Wagestream access

GP access 24/7

Résumé du poste

Halfords Autocentres in Stafford is seeking an Assistant Manager to work alongside the Centre Manager, blending workshop hands-on duties with daily sales and customer service responsibilities.

You will lead and develop the team, ensuring safety and quality while driving profitability and an excellent customer journey. A background in light vehicle maintenance and a valid driving licence are required.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

Responsabilités

• As Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey.
• Divide your time between the workshop with technicians and assisting the Centre Manager with daily sales and customer service.

Connaissances

Customer service leadership

Coaching & development

Mechanical knowledge

Workshop operations

Own tools

Health & safety

Communication skills

IT literacy

Time management

Driving licence

Formation

Level 2 or Level 3 Light Vehicle Maintenance

Description du poste

Halfords Autocentres in Stafford is seeking an Assistant Manager to work alongside the Centre Manager, blending workshop hands-on duties with daily sales and customer service responsibilities.

You will lead and develop the team, ensuring safety and quality while driving profitability and an excellent customer journey. A background in light vehicle maintenance and a valid driving licence are required.