Automotive Service Lead & Team Coach

Grease Monkey International; Farmington Hills (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

FullSpeedAutomotive is seeking an Assistant Manager in Farmington Hills to support the Store Manager in day-to-day operations. This hands-on role splits time across the service bay, front counter, and back office to deliver fast, high-quality automotive service while maintaining safety and cleanliness.

You will coach technicians and service advisors, manage scheduling, onboarding, and inventory, and uphold brand standards to foster a positive team environment and repeat business.

Qualifications

• 1+ years in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills to lead a team.
• Comfortable in a fast-paced, hands-on environment including service bay work.
• Basic math and cash-handling; comfortable with POS & inventory systems.
• Valid driver's license with a clean driving record.

Responsibilities

• Supervise daily operations and lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors.
• Schedule team members to ensure coverage during peak hours.
• Onboard and train new hires on procedures, POS, and customer service standards.
• Maintain a safe, clean, and brand-compliant store environment.
• Monitor daily sales, inventory, and key performance metrics.

Skills

Leadership

Communication

Customer service

Cash handling

POS systems

Inventory systems

Valid driver's license

Physical stamina

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

FullSpeedAutomotive is seeking an Assistant Manager in Farmington Hills to support the Store Manager in day-to-day operations. This hands-on role splits time across the service bay, front counter, and back office to deliver fast, high-quality automotive service while maintaining safety and cleanliness.

You will coach technicians and service advisors, manage scheduling, onboarding, and inventory, and uphold brand standards to foster a positive team environment and repeat business.