Automotive Warranty Specialist | Claims & Processing

Cmasvalleyvw; Martinsburg (WV); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

ESOP

401(k) with Company Support

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Vehicle Purchase Program

Employee Discounts on Vehicles, Parts,

Job summary

CMA Automotive is seeking an Automotive Warranty Administrator to handle warranty claims with precision in a fast-paced dealership setting. You will review repair orders, submit claims, and monitor payment status while ensuring compliance with manufacturer policies.

Ideal candidates have dealership experience, are detail-oriented, and excel at communication with service managers. CMA offers ESOP, 401(k), health benefits, paid time off, and opportunities for career growth in a growing regional

Qualifications

• Previous automotive dealership experience preferred
• Experience processing warranty claims strongly preferred
• Knowledge of manufacturer warranty submission procedures
• CDK experience preferred
• Strong attention to detail and organizational skills
• Excellent communication and follow-up abilities
• Proficiency with computer systems and dealership software
• High School Diploma or equivalent

Responsibilities

• Process manufacturer and distributor warranty claims accurately and on time
• Review repair orders and supporting documentation for claim eligibility
• Submit warranty claims and monitor payment status
• Reconcile warranty receivables and accounting schedules
• Resubmit rejected claims and resolve claim discrepancies
• Post warranty credits and maintain accurate records
• Communicate regularly with Service Managers regarding outstanding claims
• Ensure compliance with manufacturer warranty policies and procedures
• Maintain organized digital and physical warranty files

Skills

Attention to detail

Organizational skills

Communication skills

Follow-up abilities

Proficiency with computer systems

Education

High School Diploma or equivalent

Tools

CDK

Job description

CMA Automotive is seeking an Automotive Warranty Administrator to handle warranty claims with precision in a fast-paced dealership setting. You will review repair orders, submit claims, and monitor payment status while ensuring compliance with manufacturer policies.

Ideal candidates have dealership experience, are detail-oriented, and excel at communication with service managers. CMA offers ESOP, 401(k), health benefits, paid time off, and opportunities for career growth in a growing regional