Warranty Claims Clerk

Bedfordjeep; Town of Bedford (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Benefits package

Job summary

Bedfordjeep is seeking an Automotive Warranty Administrator to manage warranty claims from start to finish, ensuring accurate documentation, timely submissions and follow-up with factory and distributors. You’ll collaborate with parts, service and accounting to secure payment and resolve receivables efficiently.

The role requires strong computer skills, broad automotive knowledge, and familiarity with domestic and imported warranty systems.

Qualifications

• Excellent verbal and written communication skills.
• Broad automotive vehicle knowledge.
• Familiar with domestic and imports automotive warranty systems.
• Experience with automotive parts identification, inspection and classification.
• Good computer skills.

Responsibilities

• Process warranty paperwork to ensure proper documentation and verify criteria required by factory or distributor.
• Keep abreast of factory recalls and announcements.
• Arrange for parts to be shipped to factory or distributor and resubmit all rejected claims promptly.
• Assist with body shop warranty claims and follow up on outstanding claims.
• Reconcile warranty receivables and work with accounting to obtain payments.
• Track all warranty parts by noting repair order numbers, dates of replacement and disposal dates.
• Maintain all service and customer records as required by the warrantor.

Skills

Verbal communication

Written communication

Automotive knowledge

Warranty systems

Automotive parts knowledge

Computer skills

Job description

Automotive Warranty Administrator

Warranty administrators ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards.

Job Duties

• Processing all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor.


• Keeping abreast of all factory recalls and announcements.


• Arranging for parts to be shipped to the factory or distributor and resubmitting all rejected claims promptly.


• Assisting with body shop warranty claims and following up on outstanding claims.


• Reconciling all warranty receivables and working with the accounting department to obtain payments.


• Keeping track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed.


• Maintaining all service and customer records as required by the warrantor.

• Warranty administrators should be familiar with domestic and importsautomotivewarranty systems.


• Warranty administrators should have experience with automotive parts (identification, inspection, classification of component groups, etc.)


• Overall automotive vehicle knowledge.


• Good computer skills


• Excellent verbal and written communication skills.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.