Warranty Administrator - Experienced

Napleton Orlando; Kissimmee, Northern (FL, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation & sick time

College degree program from Strayer

Employee discounts on vehicles, parts,

Advancement opportunities within a Top

Job summary

Napleton Orlando is seeking an experienced Automotive Warranty Administrator to support our service operations in a fast-paced dealership environment. This role emphasizes accurate claim processing, compliance, and timely reimbursement from manufacturers, across multiple OEM brands.

You will maintain audit-ready documentation, stay current on warranty policies, and help drive efficiency in warranty workflows.

Qualifications

• Proven automotive warranty administration experience.
• CDK experience strongly preferred.
• Multi-brand experience is a plus.
• Detail-oriented with strong organizational skills.
• Excellent written and verbal communication.
• Able to pass background check and drug screen.
• Must be 18+ years old.

Responsibilities

• Book, submit, and manage warranty claims accurately and efficiently.
• Review and code repair orders to meet factory compliance standards.
• Stay current on warranty policies and proactively review new recalls, TSBs, and factory bulletins as released.
• Work across multiple OEM brands, expanding warranty expertise.
• Track and follow up on claim payments and rejections.
• Reconcile warranty receivables with accounting.
• Support service and body shop warranty workflows.
• Maintain clean, audit-ready documentation.

Skills

Warranty administration

Attention to detail

Communication skills

Fast-paced environment

Tools

CDK experience

Job description

We are seeking an experienced Automotive Warranty Administrator to support our service operations in a fast-paced dealership environment. This role is critical to ensuring accurate claim processing, compliance, and timely reimbursement from manufacturers.

Compensation & Benefits

• Family-owned and operated —90+ years strong
• Medical, Dental, Vision insurance
• 401(k)
• Paid vacation & sick time
• No cost, No debt College Degree from Strayer University
• Employee discounts on vehicles, parts, and service
• Advancement opportunities within a Top 10 automotive group

What You’ll Own

• Book, submit, and manage warranty claims accurately and efficiently
• Review and code repair orders to meet factory compliance standards
• Stay current on warranty policies and proactively review new recalls, TSBs, and factory bulletins as released
• Work across multiple OEM brands, expanding your warranty expertise
• Track and follow up on claim payments and rejections
• Reconcile warranty receivables with accounting
• Support service and body shop warranty workflows
• Maintain clean, audit-ready documentation

This is a high-visibility, high-impact role.

What Makes You a Fit

• Proven automotive warranty administration experience
• CDK experience strongly preferred
• Multi-brand experience is a plus
• Detail-oriented with strong organizational skills
• Comfortable in a fast-paced environment
• Excellent written and verbal communication
• Able to pass background check and drug screen
• Must be 18+ years old