Automotive Warranty Administrator: Detail-Oriented Claims

Bill Cramer Chevrolet Cadillac GMC, Inc; Panama City (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K with employer matching 2%

Health insurance after 60 days

Company pays 75% of base health plan

Dental and Vision after 60 days

3 weeks of vacation

Life insurance after one year

5 paid holidays

Weekly pay plus monthly commission

Job summary

Bill Cramer GM in Panama City, FL is seeking an experienced Automotive Warranty Administrator to join our service team. You will process, submit, and reconcile warranty claims, ensuring compliance with manufacturer and dealership requirements.

This role requires excellent attention to detail and the ability to collaborate with Service Advisors, Technicians, Parts and Management. We are a family‑owned dealership offering benefits including 401K with employer matching, health/dental/vision

Qualifications

• Previous automotive warranty administration or dealership experience.
• Strong knowledge of warranty claims and repair order procedures.
• Attention to detail and accuracy.
• Ability to work with Service Advisors, Technicians, Parts, Accounting, and Management.
• Valid driver''s license with a clean driving record.
• GM certifications or warranty training are a plus.

Responsibilities

• Process and submit automotive warranty claims accurately and in a timely manner.
• Review repair orders for warranty eligibility and proper documentation.
• Verify labor operations, parts, mileage, dates, authorization numbers, and other required information.
• Review technician documentation to ensure warranty repairs are properly supported.
• Track submitted claims and follow up on rejected, returned, or unpaid claims.
• Maintain accurate records of warranty claims and supporting documentation.
• Monitor outstanding warranty receivables and assist with timely collection.
• Reconcile warranty claims and payments with dealership accounting records.
• Process warranty parts returns and ensure parts are retained, tagged, and stored according to manufacturer requirements.
• Stay current on manufacturer warranty policies, procedures, and program updates.

Skills

Warranty claims

Documentation

Attention to detail

Time management

Communication skills

Teamwork

Problem solving

Independence

Tools

CDK

Reynolds & Reynolds

Job description

Bill Cramer GM in Panama City, FL is seeking an experienced Automotive Warranty Administrator to join our service team. You will process, submit, and reconcile warranty claims, ensuring compliance with manufacturer and dealership requirements.

This role requires excellent attention to detail and the ability to collaborate with Service Advisors, Technicians, Parts and Management. We are a family‑owned dealership offering benefits including 401K with employer matching, health/dental/vision