Automotive Tech-Advisor: Service & Customer Experience

Vipauto; Massachusetts; On-site; USD 40,000 - 60,000; Full time

Job summary

Vipauto, located in Watertown, MA, is seeking a Tech-Advisor who will embody VIP's mission to earn automotive customers for life. In this role, you will deliver exceptional customer experiences while working collaboratively with the team. Responsibilities include providing expert service, fulfilling training requirements, and ensuring safety standards are met.

The ideal candidate should have strong communication skills and knowledge of automotive servicing.

Qualifications

• Excellent verbal and written communication skills.
• Minimum one year of related experience in the automotive service field.
• Completion of a two-year college or technical school program recommended.

Responsibilities

• Ensure workplace safety and compliance with policies.
• Consult with customers and build relationships.
• Perform as a technician and complete work orders as assigned.
• Fulfill training and certification requirements.

Skills

Verbal and written communication

Business analysis and prioritization

Organization and time management

Understanding of automotive servicing

Education

Two-year college or technical school program

One year of related experience in automotive service

Tools

ASE Certification P2

ASE Certification G1

State Inspection License

Job description

Vipauto, located in Watertown, MA, is seeking a Tech-Advisor who will embody VIP's mission to earn automotive customers for life. In this role, you will deliver exceptional customer experiences while working collaboratively with the team. Responsibilities include providing expert service, fulfilling training requirements, and ensuring safety standards are met.

The ideal candidate should have strong communication skills and knowledge of automotive servicing.