Automotive Store Leader: Ops, People & Service

Leeds West Groups; Urbandale (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee discounts on automotive

Professional development opportunities

Job summary

Leeds West Groups in Urbandale, IA seeks a Store Manager to lead daily automotive retail and service operations. You will oversee staffing, scheduling, customer interactions, inventory, and budget targets while ensuring safety and compliance with OSHA standards.

You’ll collaborate with Senior Management on performance metrics, business plans, and growth initiatives, driving customer satisfaction and profitable results.

Qualifications

• High school diploma or equivalent required; bachelor’s degree a plus.
• Active driver’s license required; legally eligible to work in the United States.
• Minimum three years of related experience; leadership/supervisory experience preferred.

Responsibilities

• Own and manage daily operations including staffing, scheduling, customer satisfaction, and budget adherence.
• Ensure services are completed efficiently and in compliance with safety standards.
• Analyze KPIs and financial results to identify risks and opportunities.
• Develop strategies for customer retention and growth to meet sales goals.
• Provide excellent customer service and handle post-service follow-ups and complaints.
• Oversee inventory, shrinkage, payroll, and expense controls; manage P-Card use.
• Act as key holder with opening/closing procedures and security responsibilities.
• Lead safety training and ensure OSHA compliance; supervise and develop staff.
• Coordinate with senior management on performance, priorities, and budgets.

Skills

Integrity

People management

Emotional intelligence

Analytical thinking

Active listening

Communication skills

Interpersonal leadership

Sales and customer service

Automotive retail knowledge

OSHA compliance

Digital Vehicle Inspections (DVI)

Inventory and expense management

Multitasking

Attendance

Education

High school diploma or equivalent

Bachelor’s degree in business management or related field

Driver’s license

Tools

DVI

Job description

Leeds West Groups in Urbandale, IA seeks a Store Manager to lead daily automotive retail and service operations. You will oversee staffing, scheduling, customer interactions, inventory, and budget targets while ensuring safety and compliance with OSHA standards.

You’ll collaborate with Senior Management on performance metrics, business plans, and growth initiatives, driving customer satisfaction and profitable results.