Automotive Service Writer & Customer Sales Pro

AAA Auto Tech Inc; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Advancement opportunities

Flexible schedule

Paid time off

Training & development

Job summary

AAA Auto Tech Inc in Boston is seeking a skilled Service Writer with a sales mindset to grow customer relationships and drive repair revenue. You will greet customers, explain services, prepare quotes, and coordinate with technicians to ensure timely, accurate work.

Ideal candidates have 5+ years in auto repair, experience in independent shops, a valid driver's license, and strong interpersonal skills. Multilingual abilities are a plus; Mitchell1 billing experience is a plus.

Qualifications

• 5+ years in the automotive field.
• Experience in an independent shop.
• Valid driver's license required.

Responsibilities

• Answering customer calls and selling our services.
• Using Mitchell1 software for billing and giving price quotes.
• Following up with customers to ensure they’re happy.
• Coordinating with technicians on job assignments.
• Managing store inventory
• Ordering parts

Skills

Customer relations

Sales

Interpersonal skills

Multilingual

Tools

Mitchell1

Job description

AAA Auto Tech Inc in Boston is seeking a skilled Service Writer with a sales mindset to grow customer relationships and drive repair revenue. You will greet customers, explain services, prepare quotes, and coordinate with technicians to ensure timely, accurate work.

Ideal candidates have 5+ years in auto repair, experience in independent shops, a valid driver's license, and strong interpersonal skills. Multilingual abilities are a plus; Mitchell1 billing experience is a plus.