Automotive Service Writer 5 YRS EXP REQ min

AAA Auto Tech Inc; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Advancement opportunities

Flexible schedule

Paid time off

Training & development

Job summary

AAA Auto Tech Inc in Boston is seeking a skilled Service Writer with a sales mindset to grow customer relationships and drive repair revenue. You will greet customers, explain services, prepare quotes, and coordinate with technicians to ensure timely, accurate work.

Ideal candidates have 5+ years in auto repair, experience in independent shops, a valid driver's license, and strong interpersonal skills. Multilingual abilities are a plus; Mitchell1 billing experience is a plus.

Qualifications

• 5+ years in the automotive field.
• Experience in an independent shop.
• Valid driver's license required.

Responsibilities

• Answering customer calls and selling our services.
• Using Mitchell1 software for billing and giving price quotes.
• Following up with customers to ensure they’re happy.
• Coordinating with technicians on job assignments.
• Managing store inventory
• Ordering parts

Skills

Customer relations

Sales

Interpersonal skills

Multilingual

Tools

Mitchell1

Job description

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Flexible schedule
• Paid time off
• Training & development

We are a well-established independent auto repair facility in Boston, we pride ourselves on our commitment to excellent customer service and expertise in handling a wide range of vehicles. Our team is passionate about delivering top-notch service for all makes and models, both foreign and domestic.

We're in search of a dedicated person who can effectively handle customer relationships. Speaking multiple languages is a plus! It's important that you have strong interpersonal and sales abilities. In this role, you'll be tasked with answering customer calls, making sales in automotive repair, managing billing with Mitchell1 software, following up with customers, and assigning work to our technicians. A solid understanding of automotive systems is key for this job. If you're already a service writer looking to focus more on sales and customer interaction rather than hands-on repair work, we encourage you to apply. We offer competitive pay for the right candidate.

Responsibilities:

• Answering customer calls and selling our services.
• Using Mitchell1 software for billing and giving price quotes.
• Following up with customers to ensure they’re happy.
• Coordinating with technicians on job assignments.
• Managing store inventory
• Ordering parts

Qualifications:

• Must have 5+ years of prior experience in the automotive field.
• Must have experience working in an independent shop.
• Must have a valid driver's license.

Why Join Us?

• Competitive pay. Show us your current pay, and we’ll offer more.
• Be part of a team that values your skills and hard work.