Automotive Service Team Lead

Grease Monkey International; Clawson (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

FullSpeed Automotive seeks an Assistant Manager in Clawson, MI to support the Store Manager across daily operations, front desk tasks, and the shop floor. This hands-on role rotates between service bays, counter, and back office, building leadership skills and team culture.

You will guide technicians and service advisors to deliver fast, high-quality automotive service while keeping the location safe, clean, and well-run.

Qualifications

• Minimum 1+ years in retail, automotive service, or customer-facing leadership.
• Strong communication and interpersonal skills to lead a team.
• Hands-on work in a fast-paced service environment including the bay.
• Basic math and cash handling with POS familiarity.
• Valid driver’s license with clean record.
• Ability to stand long hours and lift up to 50 lbs.
• Flexibility to work weekends/holidays.

Responsibilities

• Lead daily operations when Store Manager is away; supervise staff.
• Coach and motivate technicians and service advisors for quality service.
• Schedule team coverage during peak hours and busy seasons.
• Onboard and train new team members on procedures and POS.
• Foster a positive team environment aligned with brand values.
• Greet customers, explain services, and drive a fast, quality experience.
• Recommend services per manufacturer guidelines to customers.
• Address customer concerns promptly; escalate to manager as needed.
• Support repeat business through excellent service and care.
• Oversee opening/closing, cash handling, and POS transactions.
• Monitor inventory and place orders per Store Manager guidance.
• Maintain clean, organized shop/customer areas reflecting brand standards.
• Ensure safety/compliance with protocols and policies.
• Track daily sales and productivity; focus on store goals.

Skills

Leadership experience

Communication

Hands-on

Cash handling

Driver's license

Mobility

Flexible hours

HS diploma

Education

HS diploma or equivalent

ASE certifications (preferred)

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive seeks an Assistant Manager in Clawson, MI to support the Store Manager across daily operations, front desk tasks, and the shop floor. This hands-on role rotates between service bays, counter, and back office, building leadership skills and team culture.

You will guide technicians and service advisors to deliver fast, high-quality automotive service while keeping the location safe, clean, and well-run.