Automotive Service Store Lead – Growth & Team Coach

FullSpeed Automotive; Eau Claire (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in daily operations across service bays, front counter, and back office. This hands-on role focuses on speed, quality, and trust in automotive service, with development opportunities toward store leadership.

You will lead by example, coach technicians and service advisors, manage schedules, uphold safety and brand standards, and help control inventory and cash handling while delivering an outstanding customer

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily operations in absence of Store Manager.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling to ensure coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and promote additional services per guidelines.
• Resolve customer concerns promptly and professionally, escalating when needed.
• Manage daily store operations including opening/closing, cash handling, and POS transactions.
• Monitor inventory levels and place orders as directed by Store Manager.
• Ensure shop and customer areas are clean and presentable; support safety protocols and policy compliance.

Skills

Team leadership

Communication

Hands-on service bay

Cash handling

POS & inventory systems

Flexible hours

High school diploma or equivalent

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in daily operations across service bays, front counter, and back office. This hands-on role focuses on speed, quality, and trust in automotive service, with development opportunities toward store leadership.

You will lead by example, coach technicians and service advisors, manage schedules, uphold safety and brand standards, and help control inventory and cash handling while delivering an outstanding customer