Automotive Service Lead & Team Coach

FullSpeed Automotive; Bloomfield Hills (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

FullSpeed Automotive is a leading multi-brand automotive service platform with locations nationwide. The Assistant Manager supports the Store Manager by guiding day-to-day operations, ensuring fast, friendly service, and a safe, well‑run location.

This hands-on role splits time between service bay, front counter, and back office and serves as a key step toward store leadership. The ideal candidate leads by example, takes pride in quality work, and enjoys building a reliable team that customers

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Lead day-to-day operations, stepping in to support/store leadership in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling to ensure proper coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS, and customer service standards.
• Foster a positive, team-oriented environment reflecting brand values.
• Greet customers, explain services, and support repeat business through excellent service.

Skills

Leadership

Communication

Customer service

Cash handling

POS systems

Inventory awareness

Physical stamina

Time management

Education

High school diploma or equivalent

Job description

FullSpeed Automotive is a leading multi-brand automotive service platform with locations nationwide. The Assistant Manager supports the Store Manager by guiding day-to-day operations, ensuring fast, friendly service, and a safe, well‑run location.

This hands-on role splits time between service bay, front counter, and back office and serves as a key step toward store leadership. The ideal candidate leads by example, takes pride in quality work, and enjoys building a reliable team that customers